Privacy Policy

Selah and Stone Pty Ltd
ABN: 39 671 145 707 | ACN: 671 145 707

This Privacy Policy describes how Selah and Stone Pty Ltd ("we", "us", or "our") collects, uses, and discloses your personal information when you visit or make a purchase from https://selahandstone.com.au (the “Site”).

We are committed to protecting your privacy in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth) and applicable international privacy laws, including the GDPR and CCPA, where relevant.

1. Personal Information We Collect

a. Device Information

Examples: Browser version, IP address, time zone, cookie data, web pages viewed, search terms, and site interactions.
Purpose: To optimise and secure our Site, perform analytics, and detect fraud.
Collection Method: Automatically through cookies, log files, web beacons, tags, and pixels.
Disclosure: Shared with Shopify, Google Analytics, Meta (Facebook), Klaviyo, and other marketing and analytics providers.

b. Order Information

Examples: Name, billing/shipping address, payment details, email, phone number.
Purpose: To fulfill orders, process payments, ship products, and provide updates and marketing communications.
Source: Provided by you during checkout.
Disclosure: Shopify, payment gateways (Stripe, PayPal), shipping partners, fulfillment providers.

c. Customer Support

Examples: Any information provided during customer inquiries or support requests.
Purpose: To help respond to and resolve your enquiries.
Disclosure: Internal staff and tools (e.g. Shopify, Klaviyo, email platforms).

2. Minors

The Site is not intended for individuals under the age of 16. If you believe a child has provided us with personal information, please contact us to request deletion.

3. Sharing Your Personal Information

We share personal information with service providers to fulfill our contracts and provide services, including:

Shopify (store platform)
Google Analytics (usage tracking)
Meta / Facebook (advertising)
Klaviyo (email marketing)
Payment processors & shipping carriers

We may also share information to comply with legal obligations or protect our rights.

4. Behavioural Advertising

We use personal information to deliver targeted ads across platforms (e.g. Facebook, Google). You can opt out:

5. Using Personal Information

We use your personal data to:

Process orders
Ship goods and send updates
Communicate with you
Send offers or product news (when opted-in)

6. Your Rights

a. GDPR (European Residents)

If you're in the EEA or UK, you have the right to access, correct, delete, or transfer your personal data. Data is processed in Ireland and may be transferred to the US/Canada. Read more: Shopify GDPR Info

b. CCPA (California Residents)

You have the right to know, delete, or update your data. We do not sell personal data. To exercise your rights, please email us at hello@selahandstone.com.au.

7. Cookies

We use cookies to improve your experience. Cookies help us remember preferences, keep carts active, and analyse behaviour. You can manage cookies in your browser or opt-out via allaboutcookies.org.

8. Do Not Track

Our Site does not respond to Do Not Track signals due to industry-wide limitations.

9. Changes to This Policy

We may update this policy occasionally to reflect changes in practices, technologies, or legal requirements. The most recent version will always be available on our website.

Last updated: 1 July 2025

10. Contact Us

If you have questions or would like to make a complaint, please contact us:

Selah and Stone Pty Ltd
L2 S26, 68 Victor Crescent
Narre Warren VIC 3805
Australia
Email: hello@selahandstone.com.au

You may also lodge a complaint with the Office of the Australian Information Commissioner (OAIC).