Questions about the sale?
Can I return items purchased during the sale?
All sales are final during the “40% off for 40 minutes” promotion. We won’t be accepting change-of-mind returns or exchanges (See details)
Can I pre-order items during the sale?
If there are any pre-order items up for grabs, they will be available during our sale.
How quick will my order ship?
Due to increased demand, please allow 2-5 business days for your order to be processed and shipped out. If demand exceeds expectations we will provide updates regarding any potential delays.
Are discount codes valid during the sale period?
No, all discount codes will be disabled during the sale period.
Can I add items to my cart before the sale starts?
Yes, but please note that:
The website will be locked 30 minutes before the sale begins.
Adding items to your cart does not reserve them. So proceed to checkout and complete your order as quick as you can!
Do I need to refresh my browser at launch?
Our website will be locked 30 minutes before the sale begins. Please refresh your browser at 10AM AEDT to unlock the website. If you still see the website is locked, continue to refresh.
