Questions about the sale?
Can I return items purchased during the sale?
Yes, items purchased during our Boxing Day sale are eligible for an exchange or store credit return, as long as they are unopened and still sealed in their original packaging. For full details, please see our Refund Policy. (See details)
Can I pre-order items during the sale?
Yes! Pre-orders are eligible for the 30% off.
How quick will my order ship?
We ship within 2–4 business days. Due to high demand, slight delays are possible, but we’ll keep you updated every step of the way. Pre-orders are estimated to ship as shown on each product page
Are discount codes valid during the sale period?
Unfortunately discount codes aren't valid during the sale. All discount codes will be disabled during the sale.
Can I add items to my cart before the sale starts?
Yes, but please note that:
Our website will lock 15 minutes before the sale starts so we can get everything ready.
Items in your cart are not reserved, so get through checkout as quick as possible.
Refresh your browser at 10:00AM AEDT as the website won't show the unlock unless you do.
